Shipping & Returns

Shipping

• Within HCMC: 1-2 days, 30.000đ
• Other provinces: 2-4 days, 30.000-50.000đ
• Free shipping: orders over 500,000đ
• Partners: GHN, GHTK, VNPost

Return policy

• 100% refund if damaged on arrival (photo within 24h)
• Return within 7 days if unopened
• Not applicable to clearance / near-expiry items

How to request a return

1. Email thuannhien.ld@gmail.com with order code + reason + photos
2. We respond within 24h
3. Refund within 3-5 business days after receipt